Frequently Asked Questions

Choose a category to find answers
to our most common questions.
Email us at contact@waterfi.com
contact@waterfi.com
Call us at 619-438-0058
619-438-0058
Our location
Mon-Fri, 8am-4pm PST
See the Waterproofed iPod Shuffle FAQ
Waterproofed
iPod Shuffle
See the Waterfi SwimQ FAQ
Waterfi
SwimQ
See the Waterfi SwimActive Headphones FAQ
Waterfi SwimActive
Headphones
See the Waterproofed Short Cord Headphones FAQ
Waterfi Waterproofed
Short Cord Headphones
See the Waterfi iPod Swim Workouts FAQ
Waterfi
iPod Swim Workouts
See the Waterproofed Kindle Paperwhite FAQ
Waterproofed
Kindle Paperwhite
See the Waterproofed Apple Watch FAQ
Waterproofed
Apple Watch
See the Waterproofed Fitbit Blaze FAQ
Waterproofed
Fitbit Blaze
See the Waterproofed Fitbit Charge 2 FAQ
Waterproofed
Fitbit Charge 2
See the Waterproofed Fitbit Charge HR FAQ
Waterproofed
Fitbit Charge HR
See the Waterproofed Fitbit Alta FAQ
Waterproofed
Fitbit Alta
See the Waterproofed Fitbit Flex FAQ
Waterproofed
Fitbit Flex
See the Waterproofing Service FAQ
Waterproofing
Service
See the Waterproofed Nike+ FuelBand FAQ
Waterproofed
Nike+ FuelBand SE
See the Orders + Payments FAQ
Orders + Payments
See the Shipping FAQShipping
See the Returns + Exchanges FAQ
Returns + Exchanges
See the Repairs FAQ
Warranties + Repairs
Read about Waterfi's history
About Waterfi