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Warranties + Repairs

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Contact us and we'd be happy to help.
Email us at contact@waterfi.com
Main FAQ
Email us at contact@waterfi.com
contact@waterfi.com
Call us at 619-438-0058
619-438-0058
Our hours
Mon-Fri, 8am-4pm PST
What does my warranty cover?

Your product is warranted by Waterfi against defects in materials and workmanship, under normal underwater use, to the original purchaser for the specified period beginning from the original date of purchase. For more detailed info on your specific product warranty visit Warranties.

Is my warranty with Apple, Nike, Jawbone, or Amazon void once you have waterproofed my product?

Yes, all warranties with the original manufacturers are void once we have waterproofed the device. But have no fear! The one year warranty included in our Waterproofing Service covers much more than any of the original manufacturers. For more detailed info on your specific product warranty visit Warranties.

What do I do if I am having issues with my product?

If you need troubleshooting help, please check out the FAQ for your specific product first. If you're still having issues, please contact us and we'd be happy to help.

How do I send my product in for repair?

If you need troubleshooting help, please check out the FAQ for your specific product first. If you're still having issues, please contact us and we will help set up a repair.

How long will it take to repair my device?

It depends on the type of repair, but we aim to have every product repaired or replaced and shipped back to you within 1-2 weeks of receiving it.

Have suggestions on how we can improve the FAQ? Email us at feedback@waterfi.com

 

PROUDLY WATERPROOFED IN SAN DIEGO, CALIFORNIA
Free shipping for all domestic orders over $99!

All domestic orders over $99 are upgraded to First Class and shipped for free. Additionally, all domestic orders placed before 2pm PST are sent out the same day. Delivery speed is 3-7 business days.

WATERPROOFED KINDLE PAPERWHITES

Waterproofed Kindle Paperwhite orders are automatically upgraded to 2-4 day Expedited Shipping for free!

WATERPROOFING SERVICE

Please note these options are for return shipment once the device has been waterproofed.