Orders + Payments

Can't find what you're looking for?
Contact us and we'd be happy to help.
Email us at contact@waterfi.com
Main FAQ
Email us at contact@waterfi.com
contact@waterfi.com
Call us at 619-438-0058
619-438-0058
Our hours
Mon-Fri, 8am-4pm PST
What if I need to change my order?

We ship all orders Monday through Friday at 2pm PST. If you need to change your order, give us a call at 619-438-0058 and we will do our best to help change your order before it ships.

What's the status of my order?

As soon as your order ships, you should receive an order confirmation email with a tracking number. Click the tracking number link within the email to see the current status of your order.

What forms of payment do you accept?

We accept all major credit cards and PayPal.

Do you have a currency converter?

Yes, you will find it at the top right corner of the website, next to the Shopping Cart. Our currency converter includes US Dollars, Euros, and Pounds Sterling.

Have suggestions on how we can improve the FAQ? Email us at feedback@waterfi.com