Yes, we purchase the Fitbit Flex's from Fitbit and then enhance each one on the inside with our solid waterproofing technology. Learn more about Our Process.
No, we are not affiliated with Fitbit in any way.
Print out this sizing chart, which will give you your exact wrist size.
The Waterproofed Fitbit Flex will log your swimming activity as steps taken and calories burned. It was not designed to track swimming laps or give a completely accurate reading of activity in the water, however.
We completely waterproof the inside of the Fitbit Flex with our solid waterproofing technology so that it looks exactly like a normal Fitbit Flex, allowing you to engage in any activity without the unreliability of a nano coating or inconvenience of a bulky case. Learn more about Our Process.
Visit fitbit.com/devices for a full list of compatible devices.
Visit fitbit.com/setup to dowload and install Fitbit Connect, the free software application that connects your tracker to your Fitbit.com dashboard. Follow the onscreen instructions to set up your new Waterproofed Fitbit Flex.
Visit fitbit.com/devices to download the Fitbit App for your preffered mobile device and see a full list of supported devices. Follow the in-app instructions to set up your new Waterproofed Fitbit Flex.
The battery should last about five days when fully charged with normal use. When charging, the LED lights will indicate battery level. All five lights display when it is fully charged.
Your Waterproofed Fitbit Flex can be submerged down to 210 feet underwater for an unlimited amount of time.
Simply rinse off your Waterproofed Fitbit Flex with fresh water after each use in chlorine or salt water and keep in a ventilated place.
Yes, your Waterproofed Fitbit Flex was fully waterproofed with sweat, heat, dirt and water filled activities in mind. Enjoy your active lifestyle without limits!
The Waterproofed Fitbit Flex features five LED indicator lights. Depending on which activity the tracker is monitoring, the lights will behave differently.
The indicator lights illuminate as you hit 20% increments towards your goal. To see your progress, tap your Fitbit two times. Once you reach your goal, your Fitbit Flex will vibrate and flash its lights to celebrate your victory.
Rapidly tap your Flex for one to two seconds to enter sleep mode, it will vibrate and display two slowly dimming lights. During sleep mode, two blinking lights alternate. To exit sleep mode, rapidly tap again for one to two seconds. It will vibrate and flash all five lights three times and then display a spinning light pattern.
While charging, an indicator light will pulse to show the battery level of your Flex every few seconds. When your Flex is fully charged, all five indicator lights will blink.
The Flex vibrates and the center light flashes when a silent alarm goes off.
Rapidly tap your Flex for one to two seconds to enter sleep mode, it will vibrate and display two slowly dimming lights. During sleep mode, two blinking lights alternate. To exit sleep mode, rapidly tap again for one to two seconds. It will vibrate and flash all five lights three times and then display a spinning light pattern. Sync your Flex with your account to view your sleep stats on the dashboard.
If your tracker's data is not showing up on your dashboard, check the following:
If you're still unable to sync, restart your tracker and try syncing again. You may need to reinstall Fitbit Connect. If all else fails, please contact us and we'd be happy to help further.
Restarting your Fitbit Flex will turn it off and then on, but it will not clear its tracking data.
Your Waterproofed Fitbit Flex is now restarted. Take your tracker out of the charger and insert it back into the wristband. If your tracker still doesn't work after a restart, please contact us.
If an update fails to complete, the LED indicator lights may cycle back and forth repeatedly, from left to right, and your Flex no may longer respond to taps, charging, or resets. If this occurs, restart your tracker. If an update still fails to complete, try updating using a different method. If you were updating using Fitbit Connect on your computer, try updating using the mobile app, or vice versa. If you are still having issues, please contact us and we'd be happy to help.
Try the steps below to help determine the source of the charging issue.
If your Fitbit Flex is still not holding a charge, please contact us and we'd be happy to help.
All Waterproofed Fitbit Flex's come with both a small and a large wristband. These wristbands are both adjustable, so you can find the perfect fit for your wrist. If you're still having trouble with sizing, please contact us and we'd be happy to help.