Frequently Asked Questions

Choose a category to find answers to our most common questions.
Email us at contact@waterfi.com
contact@waterfi.com
Call us at 619-438-0058
619-438-0058
Our location
Mon-Fri, 9am-5pm PST
See the Waterproofed iPod Shuffle FAQ
Waterproofed iPod Shuffle
See the Waterproofed Short Cord Headphones FAQ
Waterfi Waterproofed
Short Cord Headphones
See the Waterproofed Nike+ FuelBand FAQ
Waterproofed
Nike+ FuelBand SE
See the Waterproofed Kindle Paperwhite FAQ
Waterproofed
Kindle Paperwhite
See the Waterproofing Service FAQ
Waterproofing Service
See the Waterproofed Jawbone UP FAQ
Waterproofed Jawbone UP
See the Waterproofed Jawbone UP24 FAQ
Waterproofed
Jawbone UP24
See the Orders + Payments FAQ
Orders + Payments
See the Shipping FAQShipping
See the Returns + Exchanges FAQ
Returns + Exchanges
See the Repairs FAQ
Warranties + Repairs
Read about Waterfi's history
About Waterfi
PROUDLY WATERPROOFED IN SAN DIEGO, CALIFORNIA
Free shipping for all domestic orders over $99!
All domestic orders over $99 are upgraded to First Class and shipped for free. Additionally, all domestic orders placed before 2pm PST are sent out the same day. Delivery speed is 3-7 business days.
WATERPROOFED KINDLE PAPERWHITES
Waterproofed Kindle Paperwhite orders are automatically upgraded to 2-4 day Expedited Shipping for free!
WATERPROOFING SERVICE
Please note these options are for return shipment once the device has been waterproofed.